The video_dxgkrnl_fatal_error BSOD error on a blue screen can be accompanied by codes such as 0x00000113, 0xD80310B0, x05F6C614D, 0x680B871E, or 0x96D854E5. The error indicates a violation in the core Microsoft DirectX graphics subsystem and in most cases appears after major Windows 10 updates.
The culprit for this error is a corrupted or incompatible video card driver. Additionally, there may be an incorrect installation of DirectX, or the DLL is corrupted. If you find an error in your laptop, continually switching between the main power supply and the battery can cause this problem. Third-party antivirus such as Avast can generate various types of BSOD. Let’s look at what to do and how to fix video_dxgkrnl_fatal_error on Windows 10 blue screen.
1. Update the video driver to fix video_dxgkrnl_fatal_error
Please update your video card driver to the latest version, mainly if you use an Nvidia card and a 2015 driver. He was the one who noticed this problem. Below are the ways to help you update the video driver properly, as sometimes the simple method of “downloading the driver” doesn’t help. What should you try?
- Go to the official website of the video card manufacturer AMD, Nvidia, or Intel and download the latest version.
- Update the driver through the device manager.
- Completely disconnect the video driver from the system, and then download the new one from the official site.
2. Third-party antivirus
Antivirus like MCAfee and Avast were seen in video_dxgkrnl_fatal_error. This happens if the third-party antivirus is very outdated and does not have the latest version. If so, remove the antivirus and see if the error is fixed; install the newest version of the antivirus.
- How to altogether remove the antivirus from a Windows system.
3. Checking the system files
Corrupt system files can cause various system errors, including video_dxgkrnl_fatal_error. Let’s run the Windows built-in command to check the system files and repair the damaged ones, if any. To do this, run the appropriate command prompt as administrator and enter two commands in turn:
- SFC / scan now
- DISM / ONLINE / CLEANUP-IMAGE / restore health
4. Reinstall DirectX
Download the latest version of DirectX for your version of Windows from Microsoft and reinstall it on your system. You need to figure this out as the DirectX installer doesn’t exist for Windows 10, it goes through the update center, and for Windows 7, you may need to install a KB patch …
- Download DirectX for the end-user.
- DirectX – What is it? How to download? What version of Windows?
5. Power supply
If you are using a laptop and encounter an error while observing a blackout on the screen when the power is turned off, the problem may arise due to a constant poor connection in your power supply to the charger. Changes between the main power supply and battery power can eventually result in a blue screen with a video_dxgkrnl_fatal_error BSOD error. Therefore, you should analyze your laptop for frequent changes between the power supply and the battery by connecting and disconnecting the power cord. If you notice a problem with these actions, you will most likely need to replace the plug or power supply.
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